Shipping Policy


Free Shipping on All Orders:

Orders for all products on the website qualify for Free Standard Shipping when delivered to the lower 48 states. Residents of Alaska and Hawaii should contact customer service for details.

Shipping Options:

Standard (Free) – 5-8 business days
Ground: 3-4 business days
2nd Day: end of day – second business day
Next Day: end of day – following business day
NOTE: Orders shipped with 2nd Day and Next Day services must be received by 12.00 noon EST. Orders received after 12.00 noon will be shipped the following business day.

Processing Times:

Most orders shipping via Standard or Ground shipping are processed and fulfilled same business day. Order shipping via 2nd Day and Next Day services are shipped the same day if received by 12.00 noon EST.

Shipment Tracking:

Shipment tracking information is generally updated within 24 hours after the order is shipped and is will be sent to the e-mail address provided automatically. Tracking information is also available upon request from our Customer Service.

Insurance:

Without exception, all orders placed at HeatTechProducts.com are fully insured against accidental damage or loss during transit – at no additional cost. If shipment arrived damaged, please refer to Return Policy for replacement instructions or contact or Customer Service.